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There are 36 articles in our base.

General

General

Signage

Signage

Freespace App

Freespace App

Sensors

Sensors

The Freespace Index

The Freespace Index

Solutions

Solutions

Integrations

Integrations

Analytics

Analytics

Resources

Resources

Events

Events
General

If you are an employee of one of our clients, and you’re experiencing difficulties with the Freespace app or its features, your best point of contact will be your local support administrator or company’s ‘central go to person’. Your company’s ‘central go to person’ is your designated help and can advise and help you solve the difficulties you may be experiencing. If you’re not sure who this person is, you will need to ask management.

Contact your local support administrator or your company’s ‘central go to person’ and they will help you reset your password. If you’re not sure who this person is, you will need to ask management.

You will receive a prior notification from the Freespace app when you try to book a space, to let you know that there are no desks available for the day. To book your return to the office for another day, repeat the space booking process. Find out more about the features of the Freespace app on our technology page.

Contact your local support administrator or your company’s ‘central go to person’ as they will help you with accessing the Freespace app. If you are not sure who this person is, you will need to ask management.

A: Yes. Access is flexible and controlled on a user by user basis. clients can tailor and restrict access to modules to meet security requirements. For help with permissions, log into your client account and get in touch with our dedicated 24/7 support team.

Yes. As a Freespace client, you can generate reports for your tailored solution and access your dashboards at any time, via the Freespace Analytics portal. Find out more about the Analytics portal on our technology page. If you need help, you can get in touch with our dedicated 24/7 support team after logging into your client account.

From the moment you become a Freespace client, you can access the Freespace Analytics portal. Please get in touch with our support team if you need help accessing the portal. Once you log into your client account, you will be able to navigate dashboards, providing invaluable insights about your workforce against your floorplan.

As a Freespace client,​ you’ll already have various dashboards providing unique insights across your solutions, but if you’re looking to add another dimension to your analytics portal, you can! Explore our professional services. You can contact our support team to discuss your requirements, once you log into your client account.

Freespace User Network (FUN) Events are quarterly opportunities for Freespace customers to connect and discuss topical subjects, industry trends, developments in technology and more. From webinars to panel discussions, networking and speaker sessions with SME’s, to trade shows and expos. FUN Events are both digital and physical – attendance is by invitation only.

If you’re looking to get in touch with a member of our team, you can head to our contact page to find the best person to answer your question(s) – whether you have a general enquiry or you’re looking to submit an RFP, request a demo or talk through your requirements with a member of our sales team.

Yes. We have product specialists who can demonstrate our technology to you. If you’re interested, you can request a demo with a member of our product team. If you are an existing client, you can request a demo by logging into your client account and contacting our support team.

Our dedicated 24/7 support team are ready to help clients with their accounts, just get in touch through the helpdesk and share your updated floorplan. Our team will take care of the rest. You will receive confirmation from our support team, after your floorplan has been updated on your account.

All Freespace clients can contact our dedicated 24/7 support team by visiting the helpdesk. A ticket will automatically generate after you have contacted the team, and one of our global support experts will be in touch. You will find the helpdesk once you log into your client account.

You can stay up to date with new technology, trends and insights generated by occupancy data from around the world and news, events and more, by becoming a subscriber. Sign up to receive email updates and join the Freespace mailing list today.

The Freespace Index is a tool providing office use statistics from around the world thanks to innovation in sensor technology. Providing workplace intelligence to businesses, to track the transformation towards a new optimised working environment and experience. You can find out more about the Freespace Index under the Resources section of our website.

The Freespace Index can be found under the resources section of our website. Join business leaders and department heads using space availability data to establish the best working environments to support employees!

View our professional services to find out how Freespace Index insights can be enriched and tailored to benefit your organization. Speak to our sales team about your workplace optimization goals.

Yes. Freespace clients benefit from full training for each technology solution relevant to their contract, led by the onboarding team after becoming a client, to allow effective management and use of the features available and more. Get started with Freespace and speak to our sales team about your requirements or submit an RFP, and our experts will be in touch to recommend the best solution for your organization.

If you are an existing client and you would like to get in touch with our 24/7 support team, you can do so via the helpdesk once you log into your client account.

All Freespace clients have access to our dedicated 24/7 support team through the helpdesk. The helpdesk is a portal that puts you in direct contact with our global support experts, who help answer your question(s). You can access the portal after you log into your client account.

Signage

Yes. We work collaboratively with our clients to share ideas and help maximize the effectiveness of their solutions. To make changes to signage screens, add new features and more, get in touch with our dedicated 24/7 support team via the helpdesk. A ticket will automatically generate after you have contacted the team, and one of our global support experts will be in touch.

The main types of Wayfinding signs used by various organizations include identification, directional, informational and regulatory. These signs can be used to limit access to workspaces, guide people in the right direction and digitize important information.

Wayfinding signage types can be used with each other to create frictionless and efficient working environments. To find out more about how Freespace technologies integrate with Wayfinding signs, contact our sales team to discuss a solution tailored to your organization’s requirements.

If you are an existing client and you would like to find out more, you can contact our 24/7 support team via the helpdesk once you log into your client account.

Freespace App

The Freespace app is a tool making it possible for employers and employees to manage the return to the workplace. It provides flexibility, pre-planning and collaboration opportunities, information and assurances that workplaces are safe to use, cleaned and sanitised, and more. Find out more about the Freespace app on the technology page.

All Freespace clients have access to our dedicated 24/7 support team through the helpdesk, after logging into their client account. The helpdesk is a portal that puts you in direct contact with our global support experts, who help answer your question(s).

If you are an employee of one of our clients, and you’re experiencing difficulties with the Freespace app or its features, your best point of contact will be your local support administrator or company’s ‘central go to person’. Your company’s ‘central go to person’ is your designated help and can advise and help you solve the difficulties you may be experiencing. If you’re not sure who this person is, you will need to ask management.

The Freespace app makes it easy for colleagues to return to the office and work collaboratively alongside their team and others. From booking desks and meeting rooms to managing their work schedule and more. Want to see the mobile app in action? Book a demo with one of our experts. You can explore the features of the Freespace app on the technology page. 

Contact your local support administrator or your company’s ‘central go to person’ and they will help you reset your password. If you’re not sure who this person is, you will need to ask management.

You will receive a prior notification from the Freespace app when you try to book a space, to let you know that there are no desks available for the day. To book your return to the office for another day, repeat the space booking process. Find out more about the features of the Freespace app on our technology page.

Contact your local support administrator or your company’s ‘central go to person’ as they will help you with accessing the Freespace app. If you are not sure who this person is, you will need to ask management.

Sensors

Occupancy sensors provide real-time data that can be actioned to improve processes across facilities, office space, workplace management, real estate and more. Some of the benefits of occupancy sensors include:

  • Creating more practical workspaces that meet employee’s needs, based on demand data.
  • Ensuring hygiene and maintenance is efficient and kept to a high standard at all times, throughout your estate.
  • Identifying vacant spaces then reducing costs and waste, by controlling lighting and temperature.
  • Creating a better working experience for employees by managing desk and meeting room usage, improving productivity and gaining visibility over conference room or workspace availability.

To find out more about the benefits of occupancy sensors and the insights they can provide for your organisation, contact our sales team and share the details of your project.

Occupancy sensors can be installed in workspaces, conference rooms, break rooms, storage rooms, private offices, restrooms, lobbies and more. To discuss a solution tailor-made to your organization’s requirements, submit an RFP and one of our experts will be in touch or contact our sales team to discuss your requirements. 

No. Freespace sensors do not have cameras and do not visually record people or output video footage. All of Freespace sensors are anonymous by design, and capture movement, heat or temperature change, humidity, light, noise, air quality or count when someone enters or exits a space. You can find out more about Freespace sensors on the technology page.

To find out more about sensors that we have available and to compare the differences between them, you can visit our sensors page. You can also book a demo with our product experts to find out more about Freespace sensors, and the insights they can provide.

There are a variety of data points that can be measured and reported on by occupancy sensors, providing insights that drive business intelligence. Some key occupancy metrics are utilisation rates, peak and off-peak utilisation, meeting room occupancy, and person to desk ratio. To find out more about Freespace sensors, and the insights they can provide, contact our sales team or book a demo with our product expert.

Occupancy sensors provide real-time data that can be actioned to improve processes across facilities, office space, workplace management, real estate and more. Some of the benefits of occupancy sensors include: 

  • Creating more practical workspaces that meet employee’s needs, based on demand data. 
  • Ensuring hygiene and maintenance is efficient and kept to a high standard at all times, throughout your estate. 
  • Identifying vacant spaces then reducing costs and waste, by controlling lighting and temperature. 
  • Creating a better working experience for employees by managing desk and meeting room usage, improving productivity and gaining visibility over conference room or workspace availability. 

To find out more about the benefits of occupancy sensors and the insights they can provide for your organisation, contact our sales team and share the details of your project. 

We have various sensors each playing their part in tailor-made business solutions to monitor everything from space occupancy to in-demand areas and air quality of the office environment, and more. You can find out more about each of our sensors on our technology page, or submit an RFP and one of our experts will be in touch to discuss the opportunities for your organisation.

The Freespace Index

The Freespace Index is a tool providing office use statistics from around the world thanks to innovation in sensor technology. Providing workplace intelligence to businesses, to track the transformation towards a new optimised working environment and experience. You can find out more about the Freespace Index under the Resources section of our website.

The Freespace Index can be found under the resources section of our website. Join business leaders and department heads using space availability data to establish the best working environments to support employees!

View our professional services to find out how Freespace Index insights can be enriched and tailored to benefit your organization. Speak to our sales team about your workplace optimization goals.

Solutions

You will receive a prior notification from the Freespace app when you try to book a space, to let you know that there are no desks available for the day. To book your return to the office for another day, repeat the space booking process. Find out more about the features of the Freespace app on our technology page.

Yes. We have a team dedicated to adding value for our clients by maximizing their unique solution insights in formats tailored to their requirements. Discover more about our professional services for creating business intelligence opportunities.

If you are an existing client and you would like to get in touch with our 24/7 support team, you can do so via the helpdesk once you log into your client account.

Agile working is about bringing people, processes, connectivity, and technology, time and place together to create the most appropriate and effective way of working – within guidelines to complete a task without boundaries around how to achieve it. Agile working empowers people to work where, when and how they choose, delivering the best value to the organisation. Contact us to discuss your workplace project and design a tailored solution for your organisation.

Businesses adopting Agile working strategies naturally see a reduction in the number of desks required for office work, benefitting from decreasing property overheads and lowering the office’s carbon footprint. Remote working is a primary element of Agile working. It can help organisations attract a more diverse workforce and help to retain top talent, promoting an autonomous culture where employees feel they can achieve more. Benefits also include increased productivity, increased job satisfaction and an improvement in trust and working relationships. Find out more about our Hybrid Working solutions and how your organisation can benefit.

Agile working helps create a productive and supportive working environment, offering maximum flexibility to employees, and can include particular areas assigned to teams instead of desks to employees. Agile working enables employees to work from wherever they choose – whether a workstation, breakout space, quiet area or even a ‘third space’ workplace (such as a café or at home). Hot desking is a core component of Agile working and is the practice of multiple people using the same workspace at differing times rather than having an assigned desk. Find out more about our hybrid working solutions.

Hybrid working is a flexible way of working where employees can split their time between working in the workplace and working remotely. Hybrid working patterns are where employees attend the workplace for part of their working week and work remotely for the remainder of their working week. Find out more about Hybrid working and how you can create smarter working environments with Freespace.

Integrations

Yes, we have integrated with many systems! You can find out more about integrations on the technology page, or get in touch with our sales team to discuss your requirements.

Analytics

A: Yes. Access is flexible and controlled on a user by user basis. clients can tailor and restrict access to modules to meet security requirements. For help with permissions, log into your client account and get in touch with our dedicated 24/7 support team.

Yes. As a Freespace client, you can generate reports for your tailored solution and access your dashboards at any time, via the Freespace Analytics portal. Find out more about the Analytics portal on our technology page. If you need help, you can get in touch with our dedicated 24/7 support team after logging into your client account.

From the moment you become a Freespace client, you can access the Freespace Analytics portal. Please get in touch with our support team if you need help accessing the portal. Once you log into your client account, you will be able to navigate dashboards, providing invaluable insights about your workforce against your floorplan.

As a Freespace client,​ you’ll already have various dashboards providing unique insights across your solutions, but if you’re looking to add another dimension to your analytics portal, you can! Explore our professional services. You can contact our support team to discuss your requirements, once you log into your client account.

Resources

You can stay up to date with new technology, trends and insights generated by occupancy data from around the world and news, events and more, by becoming a subscriber. Sign up to receive email updates and join the Freespace mailing list today.

Events

Freespace User Network (FUN) Events are quarterly opportunities for Freespace customers to connect and discuss topical subjects, industry trends, developments in technology and more. From webinars to panel discussions, networking and speaker sessions with SME’s, to trade shows and expos. FUN Events are both digital and physical – attendance is by invitation only.

You can stay up to date with new technology, trends and insights generated by occupancy data from around the world and news, events and more, by becoming a subscriber. Sign up to receive email updates and join the Freespace mailing list today.